But between its storied history and patient-specific offerings, the salon has become a hub for a very specific type of care at the Texas Medical Center. Just 10 minutes earlier, she had been wheeled through sterile halls to the adjoining Scurlock Tower, where husband-and-wife team Fred and Connie Kromer have been running a full-service salon for nearly four decades.Įncore Hair Design & Boutique mirrors most salons, with posters of perfectly coiffed hair on the walls, magazines fanned on tables, and side-by-side stations stocked with styling tools and hair products. But Hayes is currently hospitalized at Houston Methodist, undergoing inpatient dialysis treatments. Out of context, the scene would be commonplace-a proud Houstonian committed to her presentation. In two days Hayes would turn 67, and she wanted a fresh shampoo and blow-dry for the occasion. A pair of hands massaged her scalp, puffs of sweet-smelling foam rising up amid the clatter of the salon. Suzi Hayes sighed as she tilted her head into the shiny black basin and a rush of warm water flowed through her hair.
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